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plaintes

Procédure et contacts

Procédure et contacts:

We hope LanguageUK students are satisfied with the courses, accommodation and all aspects of their time with LanguageUK.

If a student is unsure, they should speak to a LanguageUK staff member in order to resolve any issues. Our aim is to solve problems as quickly as possible, so that students can get the most out of their studies and their time here.

  • If a student has a problem with their class, they should speak to their teacher or Head of English.
  • If a student has a problem with their accommodation or a welfare issue, they should speak to our accommodation officer or welfare officer.

LanguageUK will always listen to the problem and try to find the best solution.

Prenant la parole à LanguageUK (Canterbury head office)

Email: info@languageuk.co.uk

Tel: 01227 455556

Principal: Kerem Sahin

Vice Principal: Professor Ece Inan

Head of English: Noel Ensoll Academic Coordinator: Clare Roberts

Student Administration and Welfare: Verity Sessions and Professor Ece Inan

Accommodation officer: Jasmine Pritchard (Canterbury) and Liane Jago (Faversham) Martina Podsednikova Smyrk (Broadstairs),

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If a student wants to make a formal complaint against a decision that has been made, then the student will need to do this in writing to the Vice Principle Professor Ece Inan.

Chaque plainte doit être faite en tant qu'individu et ne fait pas partie d'un groupe et chaque plainte sera traitée séparément.

If the student is still unsatisfied, they may also contact:

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Le chef executif

Anglais Royaume-Uni

219 St John Street

Londres EC1V 4LY

Tel: +44 (0) 207 608 7960

Fax: +44 (0) 207 608 7961

Email: enquiries@englishuk.com

toile: www.englishuk.com

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If the complaint has still not been resolved by the above the student can contact:

L'unité d'accréditation

Conseil britannique

Bridgewater Maison

58, rue Whitworth

Manchester M1 6BB

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Reviewed October 2018

Reviewed October 2019

Avez-vous des questions? Besoin de plus d'informations?

LanguageUK